Careers at Bungalow.Net
Why work with us
Working at Bungalow.net, goes far beyond just simply having a job. We like to believe that our company is our second home, and our team our second family. By working at our company, you have new interesting opportunities to pursue your curiosity, desires and of course, if you love to travel, this is the ideal place for you. It is very important for us to offer everyone a welcoming, friendly and relaxing work environment, so that each employee reaches their full potential.
Bungalow.net has been created around the idea of making a change in the world. Our company promotes trips in holiday parks where you can enjoy the peace and quiet, experiencing true nature along the way. We always put the environment first, in order to be able to enjoy life and travel as long and as much as possible. For this exact reason we have chosen to join a tree planting campaign and we encourage everyone to do the same.
Join us! Together we can make a change.
Vacancies
Vakantiepark Waterdorp Burdaard (Burdaard, NL)
Department:
Cleaning
Job Description:
We are looking for new cleaning colleagues for our small-scale park (7 holiday homes) Waterdorp Burdaard. In this position you contribute to a pleasant holiday for our guests by ensuring a clean holiday home upon arrival of the guests.
Guests can arrive and depart daily, so the work will take place from Monday to Sunday between 09:00 and 15:00.
For an impression of this water village, we would like to refer you to https://www.bungalow.net/nederland/waterdorp-burdaard/.
Job Responsibilities:
What you will do
The 7 vacation homes of Waterdorp Burdaard are very nice and spacious, for 4, 6 and 10 persons. Soon our newly built 10 person house will be rented out, for this we are looking for a cleaning team of 2 cleaners who will clean this house after each stay.
As a Cleaner you will ensure that guests start their vacation with a 'wow' feeling. You will be part of a small team where everyone is there for each other. Your job:
* You make the beds
* You mop the floors
* You clean the kitchen
* You clean the bathroom and toilet thoroughly
* You make sure that the (bed) rooms, the terrace and the hall are clean
Requirements:
What we ask of you
You are someone who can tackle things. If your colleagues need help, you are happy to jump in.
Additionally:
* Experience with cleaning is required
* Flexibly deployable
* When receiving reports from guests, ensure that the reports are resolved quickly and adequately
* Proactive attitude. Thinks along to stay ahead of potential problems
* Speaks Dutch, English or German at a basic level
What do we offer you?
* A contract with flexible hours, based on the reservations made and a chance for a permanent position
* A salary of €17,50 per hour (from 21 years of age)
* Vacation pay
* 25 vacation days based on a full-time contract
* Pension fund affiliation (from 18 years of age)
* Employee discount on a booking at Bungalow.Net
Translated with www.DeepL.com/Translator (free version)
Apply:
What we offer
Generous vacation: 24 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Targu Mures (RO)
Department:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Apply:
What we offer
Generous vacation: 26 days/year
Food tickets
Private life & medical insurance
Employee development program & cross-training
Flexible schedule
Employee discount for booking at Bungalow.Net
Team Bonding Events & Retreats
Company library
Office massage
Coffee/tea corner
Tuition reimbursement
Fruits day
Bungalow.Net Holidays (Vosselaar, BE)
Department:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Apply:
What we offer
Generous vacation: 20 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Parc Maasresidence Thorn (NL)
Department:
Maintenance
Job Description:
Are you looking for a challenging and versatile job in a beautiful environment?
Parc Maasresidence Thorn is looking for an enthusiastic All-round Assistant to strengthen our team during the high season!
Job Responsibilities:
Verantwoordelijkheden
Als Allround Hulpkracht ben je een belangrijk onderdeel van ons team en draag je bij aan een onvergetelijk verblijf voor onze gasten. Je zult verschillende taken uitvoeren, variërend van het helpen bij het zwembad, het strand, assisteren bij de verhuur van sloepen, fietsen en ons gloednieuwe E-Sim Racecenter. Daarnaast bied je ondersteuning bij diverse operationele taken op het vakantiepark en verwelkom je gasten met een glimlach.
Functie voorwaarden
Flexibel inzetbaar, bereid om ook in de weekenden en op feestdagen te werken.
Teamspeler met een proactieve en hands-on mentaliteit.
Klantvriendelijk en communicatief vaardig, met een servicegerichte instelling.
Affiniteit met recreatie en gastvrijheid is een pré.
Requirements:
Wat kunnen wij je bieden?
Een uitdagende en afwisselende baan in een prachtige omgeving, waar geen dag hetzelfde is.
Een gezellig team van collega's en een informele werksfeer.
Zeer goed all-in salaris (je vakantiegeld en vakantieopbouw zijn inclusief en worden meteen uitbetaald!
16 jaar: 8,00 per uur
17 jaar: 9,50 per uur
18 jaar: 11,00 per uur
19 jaar: 13,00 per uur
20 jaar: 14,50 per uur
21 jaar: 15,86 per uur
Mogelijkheden voor persoonlijke ontwikkeling en doorgroeimogelijkheden binnen het bedrijf.
Leuke kortingen en extra voordelen, zoals gratis gebruik van het zwembad, bowlen en gebruik van het Racecenter
Wil jij deel uitmaken van ons team en bijdragen aan een onvergetelijke vakantie-ervaring voor onze gasten? Stuur dan snel een bericht naar r.griffith@parcmaasresidencethorn.nl
We kijken uit naar je sollicitatie!
Apply:
Department:
Administration
Job Description:
All-round Sales & Back Office employee ResortNet – Location Thorn
38 hours per week
ResortNet is part of the BungalowNet Group, which has been active in the tourism industry since 1996. From Bungalow.Net, our tour operator branch, we offer more than 30,000 accommodations spread across Europe. Thorn is the heart of the ResortNet Operational Team. From our Targu Mures location in Romania, we manage IT, Marketing, Finance, Customer Service and Development.
Under the ResortNet label, we market individual holiday parks, resorts and hotels nationally and internationally. There is a tailor-made package of support for every park. This ranges from a back office for the park reception, to drawing up budgets and marketing plans, to promoting each unique holiday location. But also providing training on location, advising on the tendering of cleaning and linen suppliers.
As an All-round Sales & Back Office Employee, you are responsible for the smooth running of various administrative processes within the organization. You work closely with various departments and are a point of contact for owners, customers and suppliers. You ensure that all administrative tasks are carried out efficiently and accurately.
Within this position, you will work closely with the Sales Manager and the Back Office Manager and provide support within the operational team where necessary.
Job Responsibilities:
• Answering and advising owners: You are a point of contact for homeowners of the various parks and handle questions, complaints and requests in a professional and customer-oriented manner. You offer appropriate solutions, give advice and ensure that owners are satisfied with the service provided.
• Checking settlements: You check the settlements of owners and make sure that they correspond to the agreements and contracts made. You identify any deviations and take action to resolve them.
• Processing contracts: You process various contracts in the system and ensure correct and timely administrative processing.
• Supporting the Sales Real Estate department in preparing sales-related documents, such as contracts and agreements.
• Assist in the creation and execution of sales strategies to achieve sales targets.
• Managing communication and correspondence with potential buyers and real estate agents.
• Contribute to maintaining close relationships with customers and providing excellent customer service throughout the sales process.
• Support in organizing viewings and events to promote holiday homes.
As an All-round Back Office Employee, you play an essential role in supporting the operational team.
Working hours are mainly within office hours from Monday to Friday.
Requirements:
What do we ask?
• At least a completed MBO education, level 4, in a relevant field, such as administration or hospitality
• Willingness to occasionally work in the evenings and/or weekends
• Excellent communication skills, both verbal and written.
• Good knowledge of administrative processes and systems.
• Accuracy and attention to detail.
• Problem-solving skills and proactive attitude.
• Integrity is key
• Excellent organizational skills and the ability to prioritize.
• Team player who can also work independently.
• Good command of the Dutch, English, German and/or French language.
What do we offer?
• A job in a dynamic work environment within a growing company.
• Flexibility in working hours
• Free use of the park's own facilities such as the swimming pool, bowling, pedal boats and sloops for you and your family at the Parc Maasresidence Thorn location
• Discount of up to 50% on the rental price of holiday homes
• 25 vacation days based on a full-time contract (38 hours)
• Recreation Pension Fund
• Annual contract with the prospect of permanent employment, including a 1-month probationary period
Please respond by mail at hr@bungalow.net Attn: Karin Scholing.
Apply:
What we offer
Generous vacation: 24 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats