Careers at Bungalow.Net
Por que trabajar para nosotros
Trabajar en Bungalow.net, va mucho más allá de simplemente tener un trabajo. Nos gusta creer que nuestra empresa es nuestro segundo hogar y nuestro equipo nuestra segunda familia. Al trabajar en nuestra empresa, tienes nuevas oportunidades interesantes para perseguir tu curiosidad, deseos y, por supuesto, si te encanta viajar, este es el lugar ideal para ti. Para nosotros es muy importante ofrecer a todos un ambiente de trabajo acogedor, amigable y relajante, para que cada empleado alcance su máximo potencial.
Bungalow.net ha sido creado en torno a la idea de hacer un cambio en el mundo. Nuestra empresa promueve viajes en parques de vacaciones donde podrás disfrutar de la paz y tranquilidad, experimentando la verdadera naturaleza en el camino. Siempre ponemos el medio ambiente en primer lugar, para poder disfrutar de la vida y de los viajes al máximo. Precisamente por esta razón hemos optado por unirnos a una campaña de plantación de árboles y animamos a todos a hacer lo mismo.
Únete a nosotros, juntos podemos hacer un cambio.
Vacancies
Bungalow.Net Holidays (Vosselaar, BE)
Departamento:
Customer Service
Job Description:
Buscamos un especialista en atención al cliente para ayudar a nuestros clientes con reservas y problemas al utilizar nuestra plataforma y servicios.
Los especialistas en servicio al cliente brindan una experiencia de marca positiva para los clientes actuales y potenciales. Tratar a los clientes con respeto es una de las principales preocupaciones de un especialista en servicio al cliente.
Las responsabilidades del especialista en atención al cliente incluyen resolver las consultas de los clientes, recomendar soluciones y guiar a los usuarios de nuestros servicios a través de características y funcionalidades. Para tener éxito en este puesto, debe ser un excelente comunicador capaz de ganarse la confianza de nuestros clientes. Estar familiarizado con el software LiveChat es una ventaja.
Buscamos a alguien entusiasmado por aprender y crecer como miembro de un equipo trabajador y solidario.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Aplicar:
What we offer
Generous vacation: 20 days/year
Vacation money
Descuento para empleados por reservar en Bungalow.Net
Rincón de café / té
Programa de desarrollo de empleados y capacitación cruzada
Eventos de vinculación de equipos
Targu Mures (RO)
Departamento:
Management
Job Description:
¿Es usted una persona ambiciosa y motivada que está ansiosa por aprender y crecer en un entorno colaborativo y de apoyo? Buscamos un asistente de gestión de oficina talentoso y entusiasta para que se una a nuestro equipo y nos ayude a alcanzar nuestras metas organizacionales.
Job Responsibilities:
• Schedule meetings and appointments with ease and efficiency
• Organize the office layout to ensure a comfortable and productive work environment
• Maintain the office condition and arrange for repairs as necessary
• Collaborate with HR to update and maintain office policies that reflect our inclusive and diverse workplace culture
• Coordinate and manage office operations and procedures, demonstrating excellent organizational and planning skills
• Ensure all invoices are processed and paid on time
• Manage contract and price negotiations with office vendors, service providers, and office lease
• Manage the office budget, ensuring accurate and timely reporting
• Provide general support to visitors, making them feel welcome and comfortable in our office
• Assist in the onboarding process for new hires, providing them with a warm welcome and setting them up for success
• Plan in-house and off-site activities, like parties, celebrations, and conferences, that promote team bonding and a positive work culture
Requirements:
• No prior experience is required, although any relevant experience is considered a plus
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent verbal and written communication skills in English
• Hands-on experience with office machines
• Excellent time management skills and ability to prioritize tasks in a fast-paced environment
• Attention to detail and problem-solving skills
• Strong organizational and planning skills with a creative mind that can suggest improvements
Aplicar:
Departamento:
<span id="result_box" class="short_text" lang="es"><span class="hps" title="Click for alternate translations">Financiero</span></span>
Job Description:
Buscamos un analista financiero talentoso con una sólida formación en contabilidad para que se una a nuestro equipo. Si está ansioso por afrontar su próximo desafío, este es un excelente lugar para desarrollar su carrera.
El candidato seleccionado será responsable de realizar análisis de alto nivel de ingresos, crédito, gastos y gastos generales. Investigará y analizará información financiera para ayudar a la empresa a tomar decisiones bien fundamentadas, redactar informes y supervisar los movimientos financieros.
Estamos buscando a alguien entusiasmado por aprender y crecer como miembro de un equipo trabajador y solidario.
Job Responsibilities:
Responsible for payments, analysis, reports, feed-back, overview etc.
Responsible for RN specific tasks
Preparing and updating overviews
Analyzing financial data
Cost cutting strategies
Budgets and estimations
Paying and handling invoices
Pre-bookkeeping
Administration of accounting documents
Managing house holder accounts
Verifying entries and comparing system reports to balances
Performing regular balance checks, resolving payment discrepancies
Provide assistance for the Financial Manager
Requirements:
Bachelor's degree in Finance, Accounting or related field
Relevant experience in accounting, corporate finance or other related fields
Background in finance (accounts payable & receivable) or accounting is preferable
Strong working knowledge of Excel and financial modeling
Excellent analytical, decision-making, and problem-solving skills
Attention to accuracy and detail required
We are looking for a creative person with a proactive and positive attitude
Can perform tasks by her/his own after training
Ability to make decisions
Can easily adapt to our org. culture
Fiscal legislation knowledge (EU countries)
Aplicar:
What we offer
Vacaciones generosas: 26 días / año
Tickets de comida
Seguro médico y de vida privado
Programa de desarrollo de empleados y capacitación cruzada
Horario flexible
Descuento para empleados por reservar en Bungalow.Net
Eventos de vinculación de equipos
Biblioteca de empresa
Masaje de oficina
Rincón de café / té
Reembolso de matricula
Fruits day
Parc Maasresidence Thorn (NL)
Departamento:
Marketing
Job Description:
Estamos buscando un redactor de contenidos holandés para unirse a nuestra oficina en Thorn.
Las responsabilidades del redactor de contenido incluyen redactar textos diseñados para vender para nuestras campañas de marketing, realizar investigaciones exhaustivas sobre temas relacionados con la industria y crear ideas para contenido nuevo.
Si estás familiarizado con la producción de contenido en línea y prestas atención a los detalles, nos encantaría conocerte. No dudes en compartir ejemplos de tu trabajo o un portafolio de artículos publicados durante tu solicitud.
Job Responsibilities:
Research industry-related topics (combining online resources, interviews and studies)
Writing clear marketing texts to promote our products/services
Writing copy intended to sell for Facebook Ads, CPC Campaigns, Social Media Campaigns, Newsletters and other marketing channels
Writing content using copywriting principles for our websites and landing pages
Preparation of well-structured concepts using Content Management Systems
Proofreading and editing blog posts before publication
Submit work to the marketing team for input and approval
Coordinate with marketing and design teams to illustrate articles
Conduct simple keyword research and use SEO guidelines to increase web traffic
Manage social media accounts and promote content on social media
Identify customer needs and gaps in our content and advise on new topics
Ensure overall consistency (style, fonts, images, and tone)
Updating the content of the website as necessary
Assist in creating style guides or suggest changes to ensure that the content is consistent and clear
Doing research on a particular topic
Assist with other translation and content-driven projects that the team is tasked with
Requirements:
At least 3 years of demonstrable work experience as a Content Writer, Copywriter or similar position
A solid knowledge of copywriting principles designed to convert
Portfolio of published ads or landing pages
Experience doing research using multiple sources
Understanding of target audiences and AIDA principles
Familiarity with web publishing
Excellent writing and editing skills in Dutch and English
Hands-on experience with Content Management Systems
Ability to meet deadlines
BSc in Marketing, English, Journalism or related subject
Understanding grammar rules and constructing clear sentences
Paying attention to things like flow, readability and sentence structure
Computer skills, as content writers use computers to create projects and communicate with their team
Understanding Search Engine Optimization Best Practices
The ability to collaborate with marketing team members to complete projects
The ability to provide feedback on writing projects
The ability to write persuasive copy that attracts target audiences
Aplicar:
What we offer
Generous vacation: 24 days/year
Vacation money
Descuento para empleados por reservar en Bungalow.Net
Rincón de café / té
Programa de desarrollo de empleados y capacitación cruzada
Eventos de vinculación de equipos
Humphrey’s Thorn restaurant (NL)
