Careers at Bungalow.Net

Por que trabajar para nosotros

 

   Trabajar en Bungalow.net, va mucho más allá de simplemente tener un trabajo. Nos gusta creer que nuestra empresa es nuestro segundo hogar y nuestro equipo nuestra segunda familia. Al trabajar en nuestra empresa, tienes nuevas oportunidades interesantes para perseguir tu curiosidad, deseos y, por supuesto, si te encanta viajar, este es el lugar ideal para ti. Para nosotros es muy importante ofrecer a todos un ambiente de trabajo acogedor, amigable y relajante, para que cada empleado alcance su máximo potencial.

   Bungalow.net ha sido creado en torno a la idea de hacer un cambio en el mundo. Nuestra empresa promueve viajes en parques de vacaciones donde podrás disfrutar de la paz y tranquilidad, experimentando la verdadera naturaleza en el camino. Siempre ponemos el medio ambiente en primer lugar, para poder disfrutar de la vida y de los viajes al máximo. Precisamente por esta razón hemos optado por unirnos a una campaña de plantación de árboles y animamos a todos a hacer lo mismo.

   Únete a nosotros, juntos podemos hacer un cambio.

Vacancies

Targu Mures (RO)

Atención al cliente: idioma alemán

Departamento:

Customer Service

Job Description:

Buscamos un especialista en atención al cliente para ayudar a nuestros clientes con las reservas y los problemas al utilizar nuestra plataforma y nuestros servicios.
Los especialistas en servicio al cliente brindan una experiencia de marca positiva para los clientes actuales y potenciales. Tratar a los clientes con respeto es una de las principales preocupaciones de un especialista en servicio al cliente.
Las responsabilidades del especialista en soporte al cliente incluyen resolver las consultas de los clientes, recomendar soluciones y guiar a los usuarios de nuestro servicio a través de características y funcionalidades. Para tener éxito en esta función, debe ser un excelente comunicador que pueda ganarse la confianza de nuestros clientes. Estar familiarizado con el software LiveChat es una ventaja.
Buscamos a alguien emocionado por aprender y crecer como miembro de un equipo trabajador y solidario. persona de aprendizaje

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in German (required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Aplicar:

Estratega de redes sociales

Departamento:

Marketing

Job Description:

Buscamos un estratega de redes sociales calificado para unirse a nuestro equipo. Desarrollará e implementará una estrategia integral de redes sociales para aumentar nuestro tráfico web y el conocimiento de nuestra marca.
Como estratega de redes sociales, debe tener excelentes habilidades multitarea para manejar todas nuestras cuentas de redes sociales de manera coherente. Si tienes una forma creativa de pensar y de presentar nuestra marca a través de múltiples canales de redes sociales, nos gustaría hacerte parte de nuestro equipo.
En última instancia, debe poder asegurarse de que la presencia en la web de nuestra empresa esté alineada con nuestras estrategias de marketing.

Job Responsibilities:

• Design social media strategies to achieve marketing targets
• Manage, create and publish original, high quality content
• Administer all company social media accounts ensuring up-to-date content
• Liaise with writers and designers to ensure content is informative and appealing
• Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches
• Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions)
• Prepare weekly and monthly reports on web traffic and ROI
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals via social media to create a strong network
• Train internal teams to integrate and maintain a cohesive social media strategy
• Stay up-to-date with new digital technologies and social media best practices
• Collaborate with other members of the marketing team on cross-channel campaigns
• Communicate proactively with peers, managers, and leadership on plans, progress, and challenges

Requirements:

• Proven work experience as a Social media strategist or Social media manager
• Hands on experience using social media for brand awareness
• Understanding of SEO and web traffic metrics
• An ability to identify target audience preferences and build content to meet them
• Familiarity with web design and publishing
• Excellent multitasking skills
• Strong written and verbal communication skills
• Positive, empathetic, driven, collaborative, flexible, and confident
• Ability to work independently while also functioning and contributing as part of a team

Aplicar:

Gerente de oficina

Departamento:

Administración

Job Description:

¿Es usted un solucionador de problemas proactivo que busca una oportunidad de crecimiento? Te estábamos buscando. Bungalow.net está buscando un nuevo miembro para completar nuestro equipo de administración de oficinas para un apoyo administrativo efectivo y oportuno para facilitar nuestras operaciones organizativas internas.

Job Responsibilities:

•Schedule meetings and appointments
•Organize the office layout and order stationery and equipment
•Maintain the office condition and arrange necessary repairs
•Partner with HR to update and maintain office policies as necessary
•Organize office operations and procedures
•Ensure that all items are invoiced and paid on time
•Manage contract and price negotiations with office vendors, service providers and office lease
•Manage office G&A budget, ensure accurate and timely reporting
•Provide general support to visitors
•Assist in the onboarding process for new hires
•Plan in-house or off-site activities, like parties, celebrations and conferences

Requirements:

•Proven experience as an Office Manager
•Knowledge of Office Administrator responsibilities, systems and procedures
•Proficiency in MS Office (MS Excel and MS Outlook, in particular)
•Hands on experience with office machines (e.g. fax machines and printers)
•Excellent time management skills and ability to multi-task and prioritize work
•Attention to detail and problem solving skills
•Excellent written and verbal communication skills
•Strong organizational and planning skills in a fast-paced environment
•A creative mind with an ability to suggest improvements

Aplicar:

Asistente personal

Departamento:

Administración

Job Description:

Buscamos un asistente personal responsable para brindar apoyo administrativo y de secretaría personalizado de manera bien organizada y oportuna. Trabajará individualmente en una variedad de tareas relacionadas con la vida laboral y la comunicación del gerente. Las responsabilidades suelen incluir: actuar como primer punto de contacto: ocuparse de la correspondencia y las llamadas telefónicas. administrar diarios y organizar reuniones y citas, a menudo controlando el acceso al gerente / ejecutivo. reserva y organización de viajes, transporte y alojamiento.

Job Responsibilities:

• Act as the point of contact between the manager and internal/external clients
• Handle requests and queries appropriately
• Take dictation and minutes
• Produce reports, presentations and briefs
• Devise and maintain office filing system
• Acting as a first point of contact: dealing with correspondence and phone calls.
• Managing diaries and organizing meetings and appointments.
• Booking and arranging travel, transport and accommodation.
• Organizing events and conferences.
• Reminding the manager/executive of important tasks and deadlines.
• Typing, compiling and preparing reports, presentations and correspondence.
• Managing databases and filing systems.
• Implementing and maintaining procedures/administrative systems.
• Liaising with staff, suppliers and clients.
• Collating and filing expenses.
• Conducting research on behalf of the manager.
• Organizing the manager’s personal commitments including travel

Requirements:

• Proven work experience as a Personal Assistant
• Knowledge of office management systems and procedures
• MS Office and English proficiency
• Outstanding organizational and time management skills
• Up-to-date with latest office gadgets and applications
• Ability to multitask and prioritize daily workload
• Excellent verbal and written communications skills
• Discretion and confidentiality
• PA diploma or certification would be considered an advantage
• Flexibility to travel (50%-60% of time)
• Driving License

Aplicar:

What we offer

Vacaciones generosas: 26 días / año

Tickets de comida

Seguro médico y de vida privado

Programa de desarrollo de empleados y capacitación cruzada

Horario flexible

Descuento para empleados por reservar en Bungalow.Net

Eventos de vinculación de equipos

Biblioteca de empresa

7 Card

Masaje de oficina

Rincón de café / té

Reembolso de matricula

Vallée les Etoiles (Blaimont, BE)

Asistente del gerente del parque

Departamento:

Management

Job Description:

Para nuestro parque Vallée Les Etoiles en las Ardenas belgas, buscamos un candidato entusiasta para el puesto de:
ADMINISTRADOR DEL PARQUE ASISTENTE (tiempo completo)
Objetivo principal del trabajo: El asistente del gerente del parque supervisa el progreso de las actividades en el parque en ausencia del gerente del parque. Reporta a: Gerente del Parque El puesto está destinado, una vez que se demuestre su idoneidad, para eventualmente convertirse en el cargo de gerente del parque.

Job Responsibilities:

The position includes the following responsibilities:
• Supporting daily operational tasks
• Attending daily/weekly meetings/departmental consultations
• Producing task lists and execution control
• Quality checks
• Helping out in departments as needed
• Ensuring correct daily reports and feedback
As DUTY-manager: he/she manages the reception, housekeeping, technical and administration departments; works closely with the manager of the park's catering facilities

Requirements:

Candidates who apply for this position has to meet at least the following job requirements:
• Bachelor degree in Recreation or Hotel Management
• Extensive experience in the hospitality industry at managerial level
• Friendly appearance
• Knowledge in word and writing of the French, Dutch and English language is an absolute requirement
• Jack-of-all-trades and problem solver
• Affinity and insight into (financial) reports

Aplicar:

Stagiaire de la oficina principal

Departamento:

FrontOffice

Job Description:

¿Le gusta brindar a los huéspedes una experiencia vacacional óptima? ¡Solicite ahora una increíble pasantía en Front Office en Parc Vallée les Etoiles! Buscamos estudiantes entusiastas para una pasantía de al menos 5 meses o 640 horas.
Unas vacaciones inolvidables comienzan y terminan con usted como uno de nuestros empleados. Usted es el punto de contacto para nuestros huéspedes, asegúrese de que reciban toda la información que necesitan y asista a nuestros huéspedes con consejos y asistencia con todas las preguntas posibles antes, durante y después de su estadía. Junto con sus colegas entusiastas.

Job Responsibilities:

• Make bookings and reservations for our accommodations.
• Answering questions and to know how to solve every situation our guests encounter. Assist the guests with advice and assistance.
• Listen to the comments and reviews of our guests and convert them into proposals for actions. This also applies to points for improvement that you yourself identify.
• Respond to the needs of our guests. Where possible, you stimulate sales.

Requirements:

• Good writing and speaking skills in Dutch and English
• Knowledge of an additional foreign language; as German, French, etc.
• Solution focused thinking
• Easy to communicate with guests and owners by phone and e-mail

Aplicar:

What we offer

Generous vacation: 24 days/year

Vacation money

Descuento para empleados por reservar en Bungalow.Net

Rincón de café / té

Programa de desarrollo de empleados y capacitación cruzada

Eventos de vinculación de equipos

Parc Maasresidence Thorn (NL)

Aplicación abierta

Departamento:

FrontOffice

Job Description:

Regularmente buscamos colegas entusiastas que puedan fortalecer nuestro equipo. A veces por períodos más cortos, pero a veces también por períodos más largos.
Si su vacante no está en línea, ¡es posible que aún lo estemos buscando!
Agregue su carta de solicitud y curriculum vitea y podrá unirse a nuestro equipo

Job Responsibilities:

Requirements:

Aplicar:

Empleado de recepción (PT / FT)

Departamento:

FrontOffice

Job Description:

Organización:
La recepcionista trabaja sola o con varios compañeros en turnos rotativos. Está bajo la responsabilidad de la recepcionista o jefe de recepción. El trabajo administrativo está informatizado o no. La recepcionista da instrucciones operativas, por ejemplo, al servicio de limpieza, al restaurante y al departamento de recreación.

Objetivo:
Recepción de huéspedes, check-in / check-out, información, alquiler de bungalows, apartamentos, habitaciones de hotel, reservas. Además, las tareas administrativas y la comunicación vía teléfono, chat, correo electrónico y similares.

Job Responsibilities:

The reception department is responsible for the reception, smooth running of the stay and departure of guests.
The receptionist,
- Welcomes guests, provides necessary information and takes care of the administration for check-in, hands over the bungalow/room key or card and measures the guests' orientation on the park.
- Informs guests about places of interest, supermarkets, restaurants, museums, events, public transport etc. and solves problems or complaints and is constantly attentive to the needs of the guests.
- Handles administration, collects and checks payments.
- Supervises incoming and outgoing guests, signals unwanted guests.
- Operates the telephone (switchboard).
- Administers all rental documents, makes checklists, does accounting and archives the documents.
- Communicates and reports to the responsible persons and colleagues the state of affairs (e.g. transfer of change of shift)
- Takes care of (e-mail) correspondence, sends documentation and passes on messages.
- Operates the telephone, provides information, registers reservations, writes messages, answers e-mail and questions from guests at the reception desk
- Ensures that the reception desk and the immediate surroundings are tidy and clean

Requirements:

- At least 3 years' experience in a similar position
- Experience knowledge of telephone system operation required, as well as general knowledge of the organization.
- Administrative knowledge required, including knowledge of Word and of Outlook.
- To perform administrative/secretarial tasks, knowledge of the Dutch language is required as well as verbal and written knowledge of the English and German languages.
- Independence :The receptionist works independently within the applicable guidelines and procedures. The receptionist independently solves practical problems that may arise.
- Social skills: The daily frequent contact with very diverse people requires good social skills. Ability to express oneself Verbal expression is required for handling telephone calls and receiving visitors.
- Attention is required because the work is done in a hectic environment, where there are regularly more cases or persons requiring attention at the same time.

Aplicar:

1er Recepcionista / Jefe de Recepción

Departamento:

FrontOffice

Job Description:

Como Jefe de Recepción, usted y su equipo son responsables de brindar el mejor servicio posible a nuestros huéspedes. Usted se encargará de las operaciones diarias de la recepción, incluida la recepción diurna y nocturna, reservas, servicios para huéspedes, supervisión de seguridad y administración de llaves.

Job Responsibilities:

Duties include:
- Leading the reception team
- Supervising the hospitality and guest-friendliness of the department
- Handling complaints
- Coordinating/arranging the execution of activities in the Front Office & Reservations
- In cooperation with the head of housekeeping coordinating the cleaning of the park
- Conducting assessment interviews and coaching and guiding team members
- Identifying and making proposals for possible improvements within the department and implementing them.

Requirements:

You fit in well in a challenging and varied job with a working atmosphere where teamwork and a high level of service are paramount. You are willing to roll up your sleeves and your focus is on quality and guest-orientation.
Furthermore we ask:
- A completed hospitality education
- Experience in a vacation park or 4* hotel
- Minimum of 1 to 2 years of experience as a manager
- Good organizational skills
- Flexible attitude and employability
- Hands-on mentality
- Strong communication and convincing skills
- Command of at least the languages Dutch, German and English
- Representative appearance and hospitable attitude
- Stress resistant and has a high degree of accuracy.
- Knowledge of reservation system is an advantage
- High degree of responsibility
- You are available full time, including weekends and during vacations

Aplicar:

What we offer

Generous vacation: 24 days/year

Vacation money

Descuento para empleados por reservar en Bungalow.Net

Rincón de café / té

Programa de desarrollo de empleados y capacitación cruzada

Eventos de vinculación de equipos

Bungalow.Net Holidays (Vosselaar, BE)

Atención al cliente: idioma alemán

Departamento:

Customer Service

Job Description:

Buscamos un especialista en atención al cliente para ayudar a nuestros clientes con las reservas y los problemas al utilizar nuestra plataforma y nuestros servicios.
Los especialistas en servicio al cliente brindan una experiencia de marca positiva para los clientes actuales y potenciales. Tratar a los clientes con respeto es una de las principales preocupaciones de un especialista en servicio al cliente.
Las responsabilidades del especialista en soporte al cliente incluyen resolver las consultas de los clientes, recomendar soluciones y guiar a los usuarios de nuestro servicio a través de características y funcionalidades. Para tener éxito en esta función, debe ser un excelente comunicador que pueda ganarse la confianza de nuestros clientes. Estar familiarizado con el software LiveChat es una ventaja.
Buscamos a alguien emocionado por aprender y crecer como miembro de un equipo trabajador y solidario.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in German (required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Aplicar:

Gerente de oficina

Departamento:

Administración

Job Description:

¿Es usted un solucionador de problemas proactivo que busca una oportunidad de crecimiento? Te estábamos buscando. Bungalow.net está buscando un nuevo miembro para completar nuestro equipo de administración de oficinas para brindar un apoyo administrativo efectivo y oportuno para facilitar nuestras operaciones organizativas internas.

Job Responsibilities:

•Schedule meetings and appointments
•Organize the office layout and order stationery and equipment
•Maintain the office condition and arrange necessary repairs
•Partner with HR to update and maintain office policies as necessary
•Organize office operations and procedures
•Ensure that all items are invoiced and paid on time
•Manage contract and price negotiations with office vendors, service providers and office lease
•Manage office G&A budget, ensure accurate and timely reporting
•Provide general support to visitors
•Assist in the onboarding process for new hires
•Plan in-house or off-site activities, like parties, celebrations and conferences

Requirements:

•Proven experience as an Office Manager
•Knowledge of Office Administrator responsibilities, systems and procedures
•Proficiency in MS Office (MS Excel and MS Outlook, in particular)
•Hands on experience with office machines (e.g. fax machines and printers)
•Excellent time management skills and ability to multi-task and prioritize work
•Attention to detail and problem solving skills
•Excellent written and verbal communication skills
•Strong organizational and planning skills in a fast-paced environment
•A creative mind with an ability to suggest improvements

Aplicar:

Servicio al cliente - holandés

Departamento:

Customer Service

Job Description:

Buscamos un especialista en atención al cliente para ayudar a nuestros clientes con las reservas y los problemas al utilizar nuestra plataforma y nuestros servicios.
Los especialistas en servicio al cliente brindan una experiencia de marca positiva para los clientes actuales y potenciales. Tratar a los clientes con respeto es una de las principales preocupaciones de un especialista en servicio al cliente.
Las responsabilidades del especialista en soporte al cliente incluyen resolver las consultas de los clientes, recomendar soluciones y guiar a los usuarios de nuestro servicio a través de características y funcionalidades. Para tener éxito en esta función, debe ser un excelente comunicador que pueda ganarse la confianza de nuestros clientes. Estar familiarizado con el software LiveChat es una ventaja.
Buscamos a alguien emocionado por aprender y crecer como miembro de un equipo trabajador y solidario.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Aplicar:

What we offer

Generous vacation: 20 days/year

Vacation money

Descuento para empleados por reservar en Bungalow.Net

Rincón de café / té

Programa de desarrollo de empleados y capacitación cruzada

Eventos de vinculación de equipos