Careers at Bungalow.NET
Waarom bij ons werken
Werken bij Bungalow.net gaat veel verder dan alleen een baan. We geloven graag dat ons bedrijf ons tweede thuis is en ons team onze tweede familie. Door bij ons bedrijf te werken, heb je nieuwe interessante kansen om je nieuwsgierigheid en verlangens na te jagen en natuurlijk, als je van reizen houdt, is dit de ideale plek voor jou. Het is erg belangrijk voor ons om iedereen een gastvrije, vriendelijke en ontspannende werkomgeving te bieden, zodat elke medewerker zich volledige potentieel bereikt.
Bungalow.net is ontstaan rond het idee om de wereld te veranderen. Ons bedrijf promoot uitstapjes op vakantieparken waar je kunt genieten van de rust en de natuur terwijl je onderweg bent. We stellen het milieu altijd voorop, om zo lang en zo veel mogelijk van het leven en reizen te kunnen genieten. Precies om deze reden hebben we ervoor gekozen om mee te doen aan een campagne voor het planten van bomen en we moedigen iedereen aan om hetzelfde te doen.
Doe mee, samen kunnen we iets veranderen.
Open positions
Targu Mures (RO)
Afdeling:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services. Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team. learning person
Job Responsabilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
Requirements:
• Fluency in English • Fluency in German (required language) • Experience as a Customer Support Specialist or similar CS role is a plus • Positive, empathetic, driven, collaborative, flexible, and confident • Familiarity with tourism industry is a plus • Experience using LiveChat software and remote support tools is a plus • Excellent communication and problem-solving skills • Patience when handling tough cases • Good verbal and written communication skills • Attention to details • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively
Toepassen:
Afdeling:
Financieel
Job Description:
We are looking for a talented Financial Analyst to join our team. If you are eager for your next challenge, Bungalow.net is a great place to grow your career. The successful candidate will be responsible for conducting high-level analysis of revenue, credit, expenses and overhead. You will research and analyze financial information to help company make well informed decisions, write reports, and monitor financial movements. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Consolidate and analyze financial data (budgets, income statement forecasts etc) considering company’s goals and financial standing • Provide creative alternatives and recommendations to reduce costs and improve financial performance • Assemble and summarize data to structure sophisticated reports on financial status and risks • Conduct business studies on past, future and comparative performance and develop forecast models • Manage the general ledger and devote time to risk management, especially with regard to accounts receivable • Prepare financial reports with reliable conclusions that management can use to implement more effective operational strategies • Identify trends, advise company, and recommend actions to a senior financial analyst based on sound analysis • Track and determine financial status by analyzing actual results in comparison with forecasts • Reconcile transactions by comparing and correcting data • Gain and update job knowledge to remain informed about novelty in the field • Consult with management to guide and influence long term and strategic decision making within the broadest scope • Drive process improvement and policy development initiatives that impact the function
Requirements:
• Bachelor's degree in Finance, Accounting, or related field • Relevant experience in corporate finance, financial planning & analysis, investment banking, or other related fields • Strong working knowledge of Excel and financial modeling • Excellent analytical, decision-making, and problem-solving skills • Attention to accuracy and detail required • Proactive and positive attitude
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a passionate Data Analyst. The successful candidate will turn data into information, information into insight and insight into business decisions. As a Data Analyst you will conduct full lifecycle analysis to include requirements, activities and design. You will develop analysis and report capabilities. As well as that, will monitor performance and quality control plans to identify improvements. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Work closely with project managers to understand and maintain focus on their analytical needs, including identifying critical metrics and KPIs, and deliver actionable insights to relevant decision-makers • Interpret data, analyze results using statistical techniques and provide ongoing reports • Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality • Create and maintain rich interactive visualizations through data interpretation and analysis integrating various reporting components from multiple data sources • Acquire data from primary or secondary data sources and maintain databases/data systems • Identify, analyze, and interpret trends or patterns in complex data sets • Work with management to prioritize business and information needs • Locate and define new process improvement opportunities • Collecting and analyzing customer, marketing, and web behavioral data. • Testing campaigns, analyzing key metrics, and identifying opportunities to increase campaign performance. • Developing and presenting learnings from your analyses, including actionable insights and recommendations. • Developing digital campaign and web measurement strategies. • Creating dashboards, data visualizations, and campaign and website performance reports. • Monitoring and analyzing digital media and marketing trends. • Communicating and presenting to colleagues, senior managers, and clients.
Requirements:
• Proven analytic skills, including mining, evaluation, analysis, and visualization • Proven working experience as a Data Analyst or Marketing data analyst • Technical writing experience in relevant areas, including queries, reports, and presentations • Technical expertise regarding data models, database design development, data mining and segmentation techniques • Ability and desire to learn quickly and troubleshoot problems • Ability to work independently while also functioning and contributing as part of a team • Bachelor's degree in Marketing or a related field. • Deep knowledge of digital marketing across social, display, and programmatic platforms. • Strong analytical and strategic thinking skills. • Ability to make data-driven decisions. • Excellent interpersonal and collaboration skills. • Strong communication and presentation skills.
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a Branding Specialist to help us grow our reputation in the market and appeal to a larger audience. Branding Specialist responsibilities include analyzing consumer insights, crafting plans for our marketing creative team and developing guidelines to promote our company across various channels. You should have extensive experience with brand management and a good understanding of our industry. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Gather feedback from sales and analyze customer behavior to define our company’s positioning • Craft our differentiation strategy • Create guidelines that define our company’s voice (including terminology and slogans) • Brief our creative team about marketing projects they will be working on • Conduct competitive research to identify our strengths and weaknesses • Design promotional campaigns for new possible markets & properties • Develop a social media strategy • Assess the performance of our advertising campaigns and events • Analyze market trends and identify new opportunities and challenges • carrying out market research in order to keep up to date with customer trends, as well as trying to predict future trends • developing strategies and managing marketing campaigns across print, broadcast and online platforms to ensure that products and services meet customers’ expectations and to build the credibility of brands • analysing the success of marketing campaigns and creating reports • supervising advertising, product design and other forms of marketing to maintain consistency in branding
Requirements:
• Work experience as a Brand Strategist or similar role in Marketing • Portfolio of brand-building projects is a plus • Excellent understanding of the full marketing mix • Experience developing marketing strategies based on market segmentation • Data-driven thinking • Creativity • Good communication and writing skills • Ability and desire to learn quickly and troubleshoot problems • Ability to work independently while also functioning and contributing as part of a team • Flexibility, proactive and positive attitude • brand awerness
Toepassen:
Afdeling:
Marketing
Job Description:
In order to cultivate and expand our online presence, we are looking for a SEA/SEM specialist. The ideal candidate would be responsible for the planning, execution, review, optimization, monitoring and budget control . The ideal candidate will be mastering Adwords and Bing, both search and display, as well as Google Analytics, besides strong knowledge on other acquisition channels.
Job Responsabilities:
• Execute tests, collect and analyze data and results, identify trends and insights in order to achieve maximum ROI in paid search campaigns • Track, report, and analyze website analytics and PPC initiatives and campaigns • Manage campaign expenses, staying on budget, estimating monthly costs and reconciling discrepancies. • Optimize copy and landing pages for search engine marketing • Perform ongoing keyword discovery, expansion and optimization • Research and implement search engine optimization recommendations • Research and analyze competitor advertising links • Develop and implement link building strategy • Work with the development team to ensure SEO best practices are properly implemented on newly developed code • Work with editorial and marketing teams to drive SEO in content creation and content programming • Recommend changes to website architecture, content, linking and other factors to improve SEO positions for target keywords. • Assisting on the creation of marketing materials (banners, e-mailings, landing pages) working closely with Design and Web teams • Provide ongoing analysis of paid search campaigns, visibility and traffic metrics.
Requirements:
• Excellent analytical, organizational, project management and time management skills • Goal oriented • Performance and KPI driven, analytic mindset. No data no party. • Ability to work in an international environment. • Ability to work autonomously, good trouble-shooter. • Accomplished range of skills, from creativity to detailed operational execution. • Strong in teamwork. • Outstanding ability to think creatively, strategically and identify and resolve problem • Fluent in English • Very strong skills in Excel Proven SEO experience • Proven SEM experience managing PPC campaigns across Google, Yahoo and Bing. • Solid understanding of performance marketing, conversion, and online customer acquisition • In-depth experience with website analytics tools (e.g, Google Analytics, NetInsight, Omniture, WebTrends) • Experience with bid management tools (e.g., Click Equations, Marin, Kenshoo, Search Ignite) • Experience with A/B and multivariate experiments • Working knowledge of HTML, CSS, and JavaScript development and constraints • Knowledge of ranking factors and search engine algorithms • Up-to-date with the latest trends and best practices in SEO and SEM
Toepassen:
Afdeling:
HR afdeling
Job Description:
We are looking for an HR Specialist to join our team and monitor all Human Resources functions. If you are passionate about HR and highly efficient, give us a chance to meet you.We want to see a committed and approachable individual and be impressed with your character and skills.
Job Responsabilities:
•Preparing or updating employment records related to hiring, transferring, promoting, and terminating • Explaining human resources policies, procedures, laws, and standards to new and existing employees • Ensuring new hire paperwork is completed and processed • Informing job applicants of job duties, responsibilities, benefits, schedules, working conditions, promotion opportunities, etc. • Addressing any employment relations issues • Processing all personnel action forms and ensuring proper approval • Overseeing hiring process, which includes coordinating job posts, reviewing resumes, and performing reference checks • Implementing the organization’s recruiting strategy • Interviewing applicants • Administering pre-employment tests • Assisting with completing background investigations • Processing transfers, promotions, and terminations • Conducting training sessions • Administering on-the-job training programs • Maintaining records of employee participation in all training and development programs • Analyzing job duties • Writing job descriptions • Performing job evaluations and job analyses • Conducting and analyzing compensation surveys • Overseeing engagement programs and other employee relations work • Developing and administering health and safety programs
Requirements:
• Excellent attention to detail while multitasking • Ability to handle sensitive situations and maintain a high degree of confidentiality • PC literate, including Microsoft Office products • Extremely strong organizational skills • Ability to build and develop relationships • Ability to execute daily tasks with minimal supervision • Demonstrated ability to exercise initiative, independent judgment and be a self-starter who works with integrity while also being a strong team player • Knowledge of Applicant Tracking Systems
Toepassen:
Afdeling:
Productmanagement
Job Description:
We are looking for an experienced and passionate Product Manager. Tourism product managers analyse the market, research potential offers, develop products, plan and organize the distribution and marketing processes. To ensure that we are on schedule, the Product Manager must work diligently to control sales speed, tour load factors, and other KPIs. This position will, when appropriate, influence marketing behavior to resolve issues using all available resources, such as discount management, tactical activity guidance, sales rewards, tour capability, and inventory management.
Job Responsabilities:
• Evaluate an area by analysing its typology, characteristics and its application as a tourist resource. • Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. • Create price agreements, conclude and renew rental contracts and maintain the relationship with homeowners within your portfolio. • Independently expand your region through acquisition and networking and you draw up a procurement plan. • Convince potential home owners of the many advantages that Bungalow.net offers as a rental partner. • Develop and promote tourism products, activities, services and package deals. • Carry out plans to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to. • Establish a positive, long-term relationship between organisations and interested third parties in order to inform them of the organisation and its objectives. • Occasionally offer support on changeover days at the check-in and check-out of our guests and you carry out a quality check on our holiday homes in the region.
Requirements:
• Proven work experience in product management or as an associate product manager • Solid technical background with understanding and/or hands-on experience in software development and web technologies • Strong problem solving skills • Skilled at working effectively with cross functional teams • Excellent written and verbal communication skills in English and German • Excellent organizational and time management skills • Business/Marketing orientation • Analytical thinking, logical thinking • Strong customer orientation
Toepassen:
Afdeling:
IT
Job Description:
We are looking for a Network Administrator to maintain a reliable, secure and efficient data communications network. To ensure smooth network activity, the ideal candidate would be able to deploy, configure, manage and track all active network equipment.
Job Responsabilities:
• Fully support, configure, maintain and upgrade corporate networks and in house servers • Install and integrate new server hardware and applications • Keep an eye out for needed updates • Support and administer third-party applications • Ensure network security and connectivity • Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses • Set up user accounts, permissions and passwords • Resolve problems reported by end user • Define network policies and procedures • Specify system requirements and design solutions • Research and make recommendations on server system administration • Ensure the full functioning of the IT and telecommunications network as well as the associated services; • Provide the necessary equipment to users in the configuration required by each station; • Provide technical support for servers, network, workstations, printers and for system users within the company; • Make the necessary improvements and updates to the network, systems and equipment in accordance with internal requirements and needs; • Ensure the proper functioning of the telephone system and the access control system;
Requirements:
• Bachelor’s degree in Computer Science, Information Technology or similar field. • Previous work experience as a Network administrator or similar role • Technical studies in automation, electronics, telecommunications or informatics; • Solid knowledge of LAN / WAN technologies and operating systems of network systems and equipment; • Experience with CISCO WAN/LAN Equipment (CCNA or equivalent); • Knowledge of server virtualization (esxi and hyper-v) and maintenance; virtual machine back-up; • Experience in installing / managing / configuring network equipment: routers, switches, wifi access points, firewall management; • Advanced level of English; • Great at organising, prioritising and multitasking • Great communication and relationship skills with a Customer – centric mindset. • Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired • Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
Toepassen:
Afdeling:
IT
Job Description:
We are looking for a .NET developer responsible for building .NET applications using ASP.NET MVC and MSSQL Server. Your primary responsibility will be to design and develop these layers of our applications, and to coordinate with the rest of the team working on different layers of the infrastructure. A commitment to collaborative problem solving, sophisticated design, and quality product is essential. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Utilize Microsoft's .NET infrastructure to create software solutions • Deploy developments and monitoring uptake by the target audience. • Design, build, and maintain efficient, reusable, and reliable code • Collaborate with coworkers to facilitate the creation of large, complex developments, as required. • Reformulate existing code to ensure adherence to stipulated guidelines. • Checking your code to detect and remedy errors and omissions. • Testing your outputs to ensure that they are in excellent working order. • Ensuring that outputs are visually appealing, user-friendly, and engaging. • Integrate data storage solutions • Help maintain code quality, organization, and automatization • Solve technical problems as requested
Requirements:
• Fluency in English • Degree in Computer science or equivalent • Prior experience as a .NET Developer. • In-depth knowledge of .NET infrastructure. • Experience with MSSQL Server • Experience using ORM tools like Entity Framework or LLBLGenPro • Outstanding analytical, problem-solving, and communication skills. • Experience using JavaScript, jQuery and other JavaScript Frameworks • Excellent organizational and time management skills. • Self-driven, flexible, and innovative.
Toepassen:
Afdeling:
IT
Job Description:
We are looking for a competent IT Project Manager who will be responsible for initiating, planning, executing, monitoring and controlling and closing multiple concurrent technology projects. If you're a passionate self-starter, Bungalow.Net is a great company for you. Don't hesitate to apply.
Job Responsabilities:
• Plan and execute all facets of project management including day-to-day management and oversight of multiple, concurrent IT projects. • Manage budget reporting on individual IT projects • Document user stories and guide stakeholders through requirements gathering processes. • Maintain project progress in a project management information system. • Ensure all projects follow IT department policies and procedures. • Serve as IT department representative for oversight to contractors for IT projects, monitoring and reporting on contractor performance. • Develop and maintain project lifecycle documentation including but not limited to project charter, project statement of work, work breakdown structure, work breakdown structure dictionary, quality reports, stakeholder register and communications, change management documents. etc. • Participate in project reviews with the team a to ensure the project meets business needs and vision. • Off-hours on-call support is required for this role. • The intent of this class description is to provide a representative summary of the types of duties and responsibilities that will be required of classifications given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Incumbent may be required to perform job-related tasks other than those specifically presented in this job description.
Requirements:
• Great interpersonal, organization and time management skills • Flexible and comfortable with frequent change • Strong communication skills, both oral and written; attention to detail and follow-up skills • Conflict management and problem-solving skills with a solution-oriented mentality • Bachelor's degree in computer science, business, or a related field • Relevant Experience as a project manager or in related fields • Project Management Professional (PMP) certification is a bonus • Proven ability to solve problems creatively • Strong familiarity with project management software tools, methodologies, and best practices • Experience seeing projects through the full life cycle • Excellent analytical skills • Strong interpersonal skills and extremely resourceful • Proven ability to complete projects according to outlined scope, budget, and timeline
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a Content Strategist to oversee all content related material we create for business purposes, from online guides and articles to newsletters and social media posts. Content Strategist responsibilities include Schedule social media posts, review and update published content as needed. Please share a portfolio or links to your published work, along with your application.
Job Responsabilities:
• Identify gaps in our content and recommend new topics • Create style guides to use as reference • Schedule social media posts • Monitor web traffic and engagement (e.g. conversions and bounce rates) • Coordinate with marketing and design teams to illustrate articles • Follow industry-related news and generate ideas around trending topics • Help turn assignments and creative briefs into mind-blowing ideas that motivate and engage audiences across our social channels • Ensure and maintain proper alignment with existing brand standards. • Collaborate with other departments to create holistic, integrated content strategies. • Conduct ongoing research to help formulate ideas and drive effective creative while staying ahead of best practices, trends and new innovations in design, content generation/development and technology. • Develop content strategies for traditional and digital marketing channels, and content marketing and distribution platforms • Use consumer analytics to determine the best way to engage users, increase customer loyalty, generate leads, and measure brand awareness • Work with cross-functional teams to establish and articulate internal and external key messages, and ensure that content is aligned accordingly • Use your understanding of SEO, keyword research, information architecture, and usability best practices to deliver targeted content • Work with editors, writers, UX designers, content management system developers, and marketers to deliver stories that are aligned with business goals
Requirements:
• Proven work experience as a Content Strategist, Content Manager or similar role • A portfolio of published articles • Experience in project management is a plus • Knowledge of Content Management Systems, like WordPress • Basic understanding of HTML and web publishing • Familiarity with SEO guidelines and keyword research tools (e.g. Moz and Google Keyword Planner) • Experience using social media for business • Solid writing and editing skills in English • Time-management skills • Ability to guide and motivate team members • BSc in Marketing, Journalism or relevant field • Ability to excel in a deadline-driven environment
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a qualified Social media strategist to join our team. You will develop and implement a comprehensive social media strategy to increase our web traffic and our brand awareness. As a Social media strategist, you should have excellent multitasking skills to handle all our social media accounts in a cohesive way. If you have a creative way of thinking and of presenting our brand through multiple social media channels, we would like to make you part of our team. Ultimately, you should be able to ensure our company web presence is aligned with our marketing strategies.
Job Responsabilities:
• Design social media strategies to achieve marketing targets • Manage, create and publish original, high quality content • Administer all company social media accounts ensuring up-to-date content • Liaise with writers and designers to ensure content is informative and appealing • Collaborate with Marketing and Product development teams to create social ‘buzz’ regarding new product launches • Facilitate client-company communication (respond to queries, get reviews and organize chats and Q&A sessions) • Prepare weekly and monthly reports on web traffic and ROI • Monitor SEO and user engagement and suggest content optimization • Communicate with industry professionals via social media to create a strong network • Train internal teams to integrate and maintain a cohesive social media strategy • Stay up-to-date with new digital technologies and social media best practices • Collaborate with other members of the marketing team on cross-channel campaigns • Communicate proactively with peers, managers, and leadership on plans, progress, and challenges
Requirements:
• Proven work experience as a Social media strategist or Social media manager • Hands on experience using social media for brand awareness • Understanding of SEO and web traffic metrics • An ability to identify target audience preferences and build content to meet them • Familiarity with web design and publishing • Excellent multitasking skills • Strong written and verbal communication skills • Positive, empathetic, driven, collaborative, flexible, and confident • Ability to work independently while also functioning and contributing as part of a team
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for an experienced online marketing specialist to join our team. As an Online Marketing Specialist, you will be primarily responsible for creating new custom websites and online marketing strategies. You will also work with our internal team to create campaign assets, write newsletters, and seek email designs and program approvals.We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Manage and coordinate all digital marketing activities • Execute, measure, and optimize digital marketing campaigns to support customer retention and account expansion • Support the goals set in the marketing plan • Work close with the sales team • Translate the company’s objectives into marketing strategies • Improve search-engine rankings • Share qualitative content on different social media channels • Monitor and improve (if needed) company’s online reputation • Create, send and answer email campaigns • Perform day-to-day email marketing activities, such as setting up, scheduling, testing, tagging, and deploying one-time, recurring, triggered, and dynamic campaigns in Google and Facebook • Work cross-functionally to create and source content and design assets as needed • Drive email optimization and A/B testing • Write compelling email copy to engage customers and drive renewals and upsells • Analyze and report on campaign performance to key stakeholders to provide insights that can help inform strategy • Collaborate with other members of the marketing team on cross-channel campaigns • Communicate proactively with peers, managers, and leadership on plans, progress, and challenges
Requirements:
• Experience in SEO, On-page, Off-page SEO, SEM, PPC, Google AdWords, Facebook Ads, Bing Ads, Analytics, Affiliate, E-mail (Database management, Smart audience segmentation, Engagement and lead-scoring strategies), Remarketing, Conversion optimization, Growth Hacking, Marketing Automation, Website changes, E-commerce tracking • Familiarity and understanding of CSS/HTML proper coding techniques • Strong analytical skills, and an interest in reporting and data analysis to extract meaning and present recommended actions • Excellent project management abilities • Good verbal and written communication skills when working with teammates who may be data-driven or more qualitative • Attention to details • Good understanding of database concepts and segmentation to build lists and audiences • Ability and desire to learn quickly and troubleshoot problems • Ability to work independently while also functioning and contributing as part of a team • Ideally has a good visual eye and knows what to look for when comparing emails and landing pages to design comps • Positive, empathetic, driven, collaborative, flexible, and confident
Toepassen:
Afdeling:
Productmanagement
Job Description:
We are looking for an experienced and passionate Product Manager. Tourism product managers analyse the market, research potential offers, develop products, plan and organize the distribution and marketing processes. To ensure that we are on schedule, the Product Manager must work diligently to control sales speed, tour load factors, and other KPIs. This position will, when appropriate, influence marketing behavior to resolve issues using all available resources, such as discount management, tactical activity guidance, sales rewards, tour capability, and inventory management.
Job Responsabilities:
• Evaluate an area by analysing its typology, characteristics and its application as a tourist resource. • Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. • Create price agreements, conclude and renew rental contracts and maintain the relationship with homeowners within your portfolio. • Independently expand your region through acquisition and networking and you draw up a procurement plan. • Convince potential home owners of the many advantages that Bungalow.net offers as a rental partner. • Develop and promote tourism products, activities, services and package deals. • Carry out plans to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to. • Establish a positive, long-term relationship between organisations and interested third parties in order to inform them of the organisation and its objectives. • Occasionally offer support on changeover days at the check-in and check-out of our guests and you carry out a quality check on our holiday homes in the region.
Requirements:
• Proven work experience in product management or as an associate product manager • Solid technical background with understanding and/or hands-on experience in software development and web technologies • Strong problem solving skills • Skilled at working effectively with cross functional teams • Excellent written and verbal communication skills in English and Dutch • Excellent organizational and time management skills • Business/Marketing orientation • Analytical thinking, logical thinking • Strong customer orientation
Toepassen:
Afdeling:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services. Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team. learning person.
Job Responsabilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
Requirements:
• Fluency in English • Fluency in Dutch (required language) • Experience as a Customer Support Specialist or similar CS role is a plus • Positive, empathetic, driven, collaborative, flexible, and confident • Familiarity with tourism industry is a plus • Experience using LiveChat software and remote support tools is a plus • Excellent communication and problem-solving skills • Patience when handling tough cases • Good verbal and written communication skills • Attention to details • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a Dutch Text Writer to join our team. Content Writer responsibilities include writing texts deigned to sell for our marketing campaigns, conducting thorough research on industry-related topics, create ideas for new content. If you’re familiar with producing online content and you are detail oriented, we’d like to meet you. Feel free to share samples of your work or portfolio of published articles with your application.
Job Responsabilities:
• Research industry-related topics (combining online sources, interviews and studies) • Write clear marketing copy to promote our products/services • Write texts designed to sell for Facebook Ads, CPC campaigns, Social Media Campaigns, Newsletters and other marketing channels • Write content using copywriting principles for our websites and landing pages • Prepare well-structured drafts using Content Management Systems • Proofread and edit blog posts before publication • Submit work to the marketing team for input and approval • Coordinate with marketing and design teams to illustrate articles • Conduct simple keyword research and use SEO guidelines to increase web traffic • Promote content on social media • Identify customers’ needs and gaps in our content and recommend new topics • Ensure all-around consistency (style, fonts, images and tone) • Update website content as needed • Helping create style guides or suggesting changes to ensure content is consistent and clear • Conducting research on any given topic • Assisting in other translation- and content-driven projects that the team is tasked with
Requirements:
• Proven work experience as a Content Writer, Copywriter or similar role • A solid knowledge of copywriting principles designed to convert • Portfolio of published advertisements or landing pages • Experience doing research using multiple sources • Understanding of target audiences and AIDA principles • Familiarity with web publications • Excellent writing and editing skills in Dutch and English • Hands-on experience with Content Management Systems • Ability to meet deadlines • BSc in Marketing, English, Journalism or related field • Understanding grammar rules and how to construct clear sentences • Being mindful of things like flow, readability, and sentence variety • Computer literacy, as content writers use computers to create projects and to communicate with their team • An understanding of search engine optimization best practices • The ability to cooperate with marketing team members complete projects • The ability to give feedback on writing projects • The ability to write compelling texts that attract target audiences
Toepassen:
What we offer
Genereuze vakantie: 26 dagen / jaar
Lunch tickets
Privé levens- en ziektekostenverzekering
Ontwikkelingsprogramma voor medewerkers en cross-training
Flexibel rooster
Werknemerskorting bij boeking bij Bungalow.Net
Teambuilding, evenementen en coaching
Bedrijfsbibliotheek
7 Kaart
Kantoormassage
Koffie en theehoek
Vergoeding van studiekosten
Zwolle (NL)
Afdeling:
Marketing
Job Description:
We are looking for a Dutch Text Writer to join our team. Content Writer responsibilities include writing texts deigned to sell for our marketing campaigns, conducting thorough research on industry-related topics, create ideas for new content. If you’re familiar with producing online content and you are detail oriented, we’d like to meet you. Feel free to share samples of your work or portfolio of published articles with your application.
Job Responsabilities:
• Research industry-related topics (combining online sources, interviews and studies) • Write clear marketing copy to promote our products/services • Write texts designed to sell for Facebook Ads, CPC campaigns, Social Media Campaigns, Newsletters and other marketing channels • Write content using copywriting principles for our websites and landing pages • Prepare well-structured drafts using Content Management Systems • Proofread and edit blog posts before publication • Submit work to the marketing team for input and approval • Coordinate with marketing and design teams to illustrate articles • Conduct simple keyword research and use SEO guidelines to increase web traffic • Promote content on social media • Identify customers’ needs and gaps in our content and recommend new topics • Ensure all-around consistency (style, fonts, images and tone) • Update website content as needed • Helping create style guides or suggesting changes to ensure content is consistent and clear • Conducting research on any given topic • Assisting in other translation- and content-driven projects that the team is tasked with
Requirements:
• Proven work experience as a Content Writer, Copywriter or similar role • A solid knowledge of copywriting principles designed to convert • Portfolio of published advertisements or landing pages • Experience doing research using multiple sources • Understanding of target audiences and AIDA principles • Familiarity with web publications • Excellent writing and editing skills in Dutch and English • Hands-on experience with Content Management Systems • Ability to meet deadlines • BSc in Marketing, English, Journalism or related field • Understanding grammar rules and how to construct clear sentences • Being mindful of things like flow, readability, and sentence variety • Computer literacy, as content writers use computers to create projects and to communicate with their team • An understanding of search engine optimization best practices • The ability to cooperate with marketing team members complete projects • The ability to give feedback on writing projects • The ability to write compelling texts that attract target audiences
Toepassen:
Afdeling:
Marketing
Job Description:
We are looking for a competent Public Relations (PR) Specialist to shape and protect our corporate image in ways that promote our business values and mission. You will be responsible for maintaining media relations and collaborating with marketing teams in promotional activities. We are looking for someone who can impress us with their copywriting and presentation skills, and who is excited to learn and grow as a member of a hardworking and supportive team.
Job Responsabilities:
• Formulate PR plans and strategies • Enhance the company’s voice and presence through online and offline channels • Manage media relations and requests • Write press releases, speeches, and other PR copy • Plan and supervise events, fairs, conferences etc. • Support the implementation of promotional plans • Present solutions in times of PR crisis • Facilitate the resolution of disputes with the public or external vendors • Evaluate advertising and promotion programs to determine whether they are compatible with the organization’s public relations efforts • Evaluate public opinion of clients through social media • Lead survey initiatives and analyze public opinion
Requirements:
• Proven experience as public relations specialist or similar position • Experience in project management and execution of PR campaigns and/or initiatives • Experience in copywriting and editing • Working knowledge of MS Office; photo and video-editing software is an asset • Familiarity with social media platforms (Twitter, Facebook, Instagram etc.) • Excellent oral and written communication skills • Aptitude in presentation and public speaking • Demonstrated ability to prioritize tasks and manage time effectively • A creative yet practical mind
Toepassen:
Afdeling:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services. Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team. learning person.
Job Responsabilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
Requirements:
• Fluency in English • Fluency in German (required language) • Experience as a Customer Support Specialist or similar CS role is a plus • Positive, empathetic, driven, collaborative, flexible, and confident • Familiarity with tourism industry is a plus • Experience using LiveChat software and remote support tools is a plus • Excellent communication and problem-solving skills • Patience when handling tough cases • Good verbal and written communication skills • Attention to details • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively
Toepassen:
Afdeling:
Productmanagement
Job Description:
We are looking for an experienced and passionate Product Manager. Tourism product managers analyse the market, research potential offers, develop products, plan and organize the distribution and marketing processes. To ensure that we are on schedule, the Product Manager must work diligently to control sales speed, tour load factors, and other KPIs. This position will, when appropriate, influence marketing behavior to resolve issues using all available resources, such as discount management, tactical activity guidance, sales rewards, tour capability, and inventory management.
Job Responsabilities:
• Evaluate an area by analysing its typology, characteristics and its application as a tourist resource. • Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. • Create price agreements, conclude and renew rental contracts and maintain the relationship with homeowners within your portfolio. • Independently expand your region through acquisition and networking and you draw up a procurement plan. • Convince potential home owners of the many advantages that Bungalow.net offers as a rental partner. • Develop and promote tourism products, activities, services and package deals. • Carry out plans to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to. • Establish a positive, long-term relationship between organisations and interested third parties in order to inform them of the organisation and its objectives. • Occasionally offer support on changeover days at the check-in and check-out of our guests and you carry out a quality check on our holiday homes in the region.
Requirements:
• Proven work experience in product management or as an associate product manager • Solid technical background with understanding and/or hands-on experience in software development and web technologies • Strong problem solving skills • Skilled at working effectively with cross functional teams • Excellent written and verbal communication skills in English and Dutch • Excellent organizational and time management skills • Business/Marketing orientation • Analytical thinking, logical thinking • Strong customer orientation
Toepassen:
Afdeling:
Customer Service
Job Description:
We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services. Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team. learning person.
Job Responsabilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat • Identify customer needs and help customers use specific features • Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users) • Update our internal databases with information about technical issues and useful discussions with customers • Monitor customer complaints on social media and reach out to provide assistance • Share feature requests and effective workarounds with team members • Inform customers about new features and functionalities • Follow up with customers to ensure their technical issues are resolved • Gather customer feedback and share with our Product, Sales and Marketing teams • Provide accurate, valid and complete information by using the right methods/tools • Meet personal/customer service team sales targets and call handling quotas • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Keep records of customer interactions, process customer accounts and file documents • Follow communication procedures, guidelines and policies • Take the extra mile to engage customers
Requirements:
• Fluency in English • Fluency in Dutch (required language) • Experience as a Customer Support Specialist or similar CS role is a plus • Positive, empathetic, driven, collaborative, flexible, and confident • Familiarity with tourism industry is a plus • Experience using LiveChat software and remote support tools is a plus • Excellent communication and problem-solving skills • Patience when handling tough cases • Good verbal and written communication skills • Attention to details • Customer orientation and ability to adapt/respond to different types of characters • Ability to multi-task, prioritize, and manage time effectively
Toepassen:
Afdeling:
Productmanagement
Job Description:
We are looking for an experienced and passionate Product Manager. Tourism product managers analyse the market, research potential offers, develop products, plan and organize the distribution and marketing processes. To ensure that we are on schedule, the Product Manager must work diligently to control sales speed, tour load factors, and other KPIs. This position will, when appropriate, influence marketing behavior to resolve issues using all available resources, such as discount management, tactical activity guidance, sales rewards, tour capability, and inventory management.
Job Responsabilities:
• Evaluate an area by analysing its typology, characteristics and its application as a tourist resource. • Negotiate the terms, conditions, costs and other specifications of a contract while making sure they comply with legal requirements and are legally enforceable. • Create price agreements, conclude and renew rental contracts and maintain the relationship with homeowners within your portfolio. • Independently expand your region through acquisition and networking and you draw up a procurement plan. • Convince potential home owners of the many advantages that Bungalow.net offers as a rental partner. • Develop and promote tourism products, activities, services and package deals. • Carry out plans to gain competitive advantage on the market by positioning the company's brand or product and by targeting the right audience to sell this brand or product to. • Establish a positive, long-term relationship between organisations and interested third parties in order to inform them of the organisation and its objectives. • Occasionally offer support on changeover days at the check-in and check-out of our guests and you carry out a quality check on our holiday homes in the region.
Requirements:
• Proven work experience in product management or as an associate product manager • Solid technical background with understanding and/or hands-on experience in software development and web technologies • Strong problem solving skills • Skilled at working effectively with cross functional teams • Excellent written and verbal communication skills in English and German • Excellent organizational and time management skills • Business/Marketing orientation • Analytical thinking, logical thinking • Strong customer orientation
Toepassen:
What we offer
24 vakantiedagen per jaar op basis van een fulltime contract
Vakantiegeld
Werknemerskorting bij boeking bij Bungalow.Net
Koffie en theehoek
Ontwikkelingsprogramma voor medewerkers en cross-training
Teambuilding, evenementen en coaching