Careers at Bungalow.Net
Perché lavorare con noi
Lavorare a Bungalow.net, va molto al di là solo semplicemente avendo un lavoro. Ci piace credere che la nostra azienda sia la nostra seconda casa e il nostro team la nostra seconda famiglia. Lavorando presso la nostra azienda, hai nuove interessanti opportunità per perseguire la tua curiosità, i tuoi desideri e, naturalmente, se ami viaggiare, questo è il posto ideale per te. È molto importante per noi offrire a tutti un ambiente di lavoro accogliente, amichevole e rilassante, in modo che ogni dipendente raggiunga il suo pieno potenziale.
Bungalow.net è stato creato intorno all'idea di fare un cambiamento nel mondo. La nostra azienda promuove viaggi in villaggi turistici dove si può godere la pace e la tranquillità, vivendo la vera natura lungo la strada. Mettiamo sempre l'ambiente al primo posto, per poter godersi la vita e viaggiare il più a lungo e il più possibile. Per questo motivo abbiamo scelto di partecipare a una campagna di piantumazione degli alberi e incoraggiamo tutti a fare lo stesso.
Unisciti a noi, insieme possiamo fare un cambiamento.
Vacancies
Bungalow.Net Holidays (Vosselaar, BE)
Dipartimento:
Customer Service
Job Description:
Cerchiamo uno specialista dell'assistenza clienti per assistere i nostri clienti con prenotazioni e problemi durante l'utilizzo della nostra piattaforma e dei nostri servizi.
Gli specialisti del servizio clienti forniscono un'esperienza positiva del marchio ai clienti esistenti e potenziali. Trattare i clienti con rispetto è una delle principali preoccupazioni per uno specialista del servizio clienti.
Le responsabilità dello specialista dell'assistenza clienti includono la risoluzione delle domande dei clienti, la raccomandazione di soluzioni e la guida degli utenti del nostro servizio attraverso caratteristiche e funzionalità. Per avere successo in questo ruolo, dovresti essere un eccellente comunicatore in grado di guadagnare la fiducia dei nostri clienti. Avere familiarità con il software LiveChat è un vantaggio.
Cerchiamo qualcuno entusiasta di imparare e crescere come membro di un team laborioso e solidale.
Job Responsibilities:
• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers
Requirements:
• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively
Applica:
What we offer
Generous vacation: 20 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Targu Mures (RO)
Dipartimento:
Management
Job Description:
Sei una persona motivata e ambiziosa che ha voglia di imparare e crescere in un ambiente collaborativo e di supporto? Stiamo cercando un talentuoso ed entusiasta Assistente per la gestione dell'ufficio che si unisca al nostro team e ci aiuti a raggiungere i nostri obiettivi organizzativi.
Job Responsibilities:
• Schedule meetings and appointments with ease and efficiency
• Organize the office layout to ensure a comfortable and productive work environment
• Maintain the office condition and arrange for repairs as necessary
• Collaborate with HR to update and maintain office policies that reflect our inclusive and diverse workplace culture
• Coordinate and manage office operations and procedures, demonstrating excellent organizational and planning skills
• Ensure all invoices are processed and paid on time
• Manage contract and price negotiations with office vendors, service providers, and office lease
• Manage the office budget, ensuring accurate and timely reporting
• Provide general support to visitors, making them feel welcome and comfortable in our office
• Assist in the onboarding process for new hires, providing them with a warm welcome and setting them up for success
• Plan in-house and off-site activities, like parties, celebrations, and conferences, that promote team bonding and a positive work culture
Requirements:
• No prior experience is required, although any relevant experience is considered a plus
• Knowledge of office administrator responsibilities, systems, and procedures
• Proficiency in MS Office (MS Excel and MS Outlook, in particular)
• Excellent verbal and written communication skills in English
• Hands-on experience with office machines
• Excellent time management skills and ability to prioritize tasks in a fast-paced environment
• Attention to detail and problem-solving skills
• Strong organizational and planning skills with a creative mind that can suggest improvements
Applica:
Dipartimento:
Finanziario
Job Description:
Stiamo cercando un analista finanziario di talento con una solida esperienza in contabilità per unirsi al nostro team. Se sei impaziente di affrontare la tua prossima sfida, è un ottimo posto per far crescere la tua carriera.
Il candidato selezionato sarà responsabile della conduzione di analisi di alto livello di ricavi, crediti, spese e spese generali. Farai ricerche e analizzerai informazioni finanziarie per aiutare l'azienda a prendere decisioni consapevoli, scrivere report e monitorare i movimenti finanziari.
Stiamo cercando qualcuno che abbia voglia di imparare e crescere come membro di un team laborioso e collaborativo.
Job Responsibilities:
Responsible for payments, analysis, reports, feed-back, overview etc.
Responsible for RN specific tasks
Preparing and updating overviews
Analyzing financial data
Cost cutting strategies
Budgets and estimations
Paying and handling invoices
Pre-bookkeeping
Administration of accounting documents
Managing house holder accounts
Verifying entries and comparing system reports to balances
Performing regular balance checks, resolving payment discrepancies
Provide assistance for the Financial Manager
Requirements:
Bachelor's degree in Finance, Accounting or related field
Relevant experience in accounting, corporate finance or other related fields
Background in finance (accounts payable & receivable) or accounting is preferable
Strong working knowledge of Excel and financial modeling
Excellent analytical, decision-making, and problem-solving skills
Attention to accuracy and detail required
We are looking for a creative person with a proactive and positive attitude
Can perform tasks by her/his own after training
Ability to make decisions
Can easily adapt to our org. culture
Fiscal legislation knowledge (EU countries)
Applica:
What we offer
Generous vacation: 26 days/year
Food tickets
Private life & medical insurance
Employee development program & cross-training
Flexible schedule
Employee discount for booking at Bungalow.Net
Team Bonding Events & Retreats
Company library
Office massage
Coffee/tea corner
Tuition reimbursement
Fruits day
Parc Maasresidence Thorn (NL)
Dipartimento:
Marketing
Job Description:
Stiamo cercando un content writer olandese per il nostro ufficio di Thorn.
Le responsabilità del Content Writer includono la stesura di testi pensati per vendere le nostre campagne di marketing, la conduzione di ricerche approfondite su argomenti correlati al settore e la creazione di idee per nuovi contenuti.
Se hai familiarità con la produzione di contenuti online e sei attento ai dettagli, saremo lieti di incontrarti. Sentiti libero di condividere esempi del tuo lavoro o un portfolio di articoli pubblicati durante la tua candidatura.
Job Responsibilities:
Research industry-related topics (combining online resources, interviews and studies)
Writing clear marketing texts to promote our products/services
Writing copy intended to sell for Facebook Ads, CPC Campaigns, Social Media Campaigns, Newsletters and other marketing channels
Writing content using copywriting principles for our websites and landing pages
Preparation of well-structured concepts using Content Management Systems
Proofreading and editing blog posts before publication
Submit work to the marketing team for input and approval
Coordinate with marketing and design teams to illustrate articles
Conduct simple keyword research and use SEO guidelines to increase web traffic
Manage social media accounts and promote content on social media
Identify customer needs and gaps in our content and advise on new topics
Ensure overall consistency (style, fonts, images, and tone)
Updating the content of the website as necessary
Assist in creating style guides or suggest changes to ensure that the content is consistent and clear
Doing research on a particular topic
Assist with other translation and content-driven projects that the team is tasked with
Requirements:
At least 3 years of demonstrable work experience as a Content Writer, Copywriter or similar position
A solid knowledge of copywriting principles designed to convert
Portfolio of published ads or landing pages
Experience doing research using multiple sources
Understanding of target audiences and AIDA principles
Familiarity with web publishing
Excellent writing and editing skills in Dutch and English
Hands-on experience with Content Management Systems
Ability to meet deadlines
BSc in Marketing, English, Journalism or related subject
Understanding grammar rules and constructing clear sentences
Paying attention to things like flow, readability and sentence structure
Computer skills, as content writers use computers to create projects and communicate with their team
Understanding Search Engine Optimization Best Practices
The ability to collaborate with marketing team members to complete projects
The ability to provide feedback on writing projects
The ability to write persuasive copy that attracts target audiences
Applica:
What we offer
Generous vacation: 24 days/year
Vacation money
Employee discount for booking at Bungalow.Net
Coffee/tea corner
Employee development program & cross-training
Team Bonding Events & Retreats
Humphrey’s Thorn restaurant (NL)
