Careers at Bungalow.Net

Why work with us

 

   Working at Bungalow.net, goes far beyond just simply having a job. We like to believe that our company is our second home, and our team our second family. By working at our company, you have new interesting opportunities to pursue your curiosity, desires and of course, if you love to travel, this is the ideal place for you. It is very important for us to offer everyone a welcoming, friendly and relaxing work environment, so that each employee reaches their full potential.

   Bungalow.net has been created around the idea of making a change in the world. Our company promotes trips in holiday parks where you can enjoy the peace and quiet, experiencing true nature along the way. We always put the environment first, in order to be able to enjoy life and travel as long and as much as possible. For this exact reason we have chosen to join a tree planting campaign and we encourage everyone to do the same.

   Join us! Together we can make a change.

Vacancies

Parc Maasresidence Thorn (NL)

Independent Chef Thorn

Department:

Administration

Job Description:

Join the Humphrey’s Family!

Humphrey’s restaurants are renowned for their contemporary and delicious foods against a fixed and amicable price, great service, and a convivial atmosphere where hospitality takes center stage.

Job description

For our brand-new restaurant Humphrey’s Thorn, we are looking for an independent chef from April 2022 onwards. Located within Parc Maasresidence Thorn, this restaurant has a big terrace with a stunning view over the Maasplassen.

Job Responsibilities:

As independent chef of Humphrey’s Thorn, you’re responsible for both the restaurant and the adjacent Humphrey’s café & take away. The park is nestled in one of the most beautiful places, right in the heart of Limburg. It is within walking distance of the famed Thorn village and has the ideal surroundings for hiking, cycling, and sailing.

In this function, you are responsible for the preparation of (pre-prepared/lunch) dishes. However, you are also responsible for part of the organization of the kitchen. This means that you will be planning and organizing the daily operations and the mis en place together. Furthermore, you are in charge of controlling all orders. You ensure a high quality standard and the proper presentation of dishes. Naturally, you always follow HACCP regulations. Being structured, social, communicationally apt, and punctual are characteristics we are looking for.

Are you an enthusiastic chef that is looking to work in a brand-new kitchen with a young team? Is so, send us your application!

Requirements:

What we ask of you:

You have experience being a chef

You possess the necessary diplomas (or are prepared to attain them)

You can work independently and don’t shy away from responsibilities

You are quality-oriented, flexible, and stress-resistant

A reference and social media check could be part of the selection procedure.

What we offer:

An appealing salary

Flexible working hours

Room for personal development

A discount on your health insurance

A team of fun and motivated colleagues

An exciting yearly employee excursion

An employee discount for friends and family for a lovely 3-course dinner at Humphrey’s

A work environment that never ceases to surprise!














 



Apply:

All-round Sales & Back Office employee ResortNet

Department:

Administration

Job Description:

ResortNet is part of the BungalowNet Group, which has been active in the tourism industry since 1996. From Bungalow.Net, our tour operator branch, we offer more than 30,000 accommodations spread across Europe. Thorn is the heart of the ResortNet Operational Team. From our Targu Mures location in Romania, we manage IT, Marketing, Finance, Customer Service and Development.




Under the ResortNet label, we market individual holiday parks, resorts and hotels nationally and internationally. There is a tailor-made package of support for every park. This ranges from a back office for the park reception, to drawing up budgets and marketing plans, to promoting each unique holiday location. But also providing training on location, advising on the tendering of cleaning and linen suppliers.




As an All-round Sales & Back Office Employee, you are responsible for the smooth running of various administrative processes within the organization. You work closely with various departments and are a point of contact for owners, customers and suppliers. You ensure that all administrative tasks are carried out efficiently and accurately.




Within this position, you will work closely with the Sales Manager and the Back Office Manager and provide support within the operational team where necessary.

Job Responsibilities:

• Answering and advising owners: You are a point of contact for homeowners of the various parks and handle questions, complaints and requests in a professional and customer-oriented manner. You offer appropriate solutions, give advice and ensure that owners are satisfied with the service provided.
• Checking settlements: You check the settlements of owners and make sure that they correspond to the agreements and contracts made. You identify any deviations and take action to resolve them.
• Processing contracts: You process various contracts in the system and ensure correct and timely administrative processing.
• Supporting the Sales Real Estate department in preparing sales-related documents, such as contracts and agreements.
• Assist in the creation and execution of sales strategies to achieve sales targets.
• Managing communication and correspondence with potential buyers and real estate agents.
• Contribute to maintaining close relationships with customers and providing excellent customer service throughout the sales process.
• Support in organizing viewings and events to promote holiday homes.

As an All-round Back Office Employee, you play an essential role in supporting the operational team.

Working hours are mainly within office hours from Monday to Friday.

Requirements:

What do we ask?
• At least a completed MBO education, level 4, in a relevant field, such as administration or hospitality
• Willingness to occasionally work in the evenings and/or weekends
• Excellent communication skills, both verbal and written.
• Good knowledge of administrative processes and systems.
• Accuracy and attention to detail.
• Problem-solving skills and proactive attitude.
• Integrity is key
• Excellent organizational skills and the ability to prioritize.
• Team player who can also work independently.
• Good command of the Dutch, English, German and/or French language.

What do we offer?
• A job in a dynamic work environment within a growing company.
• Flexibility in working hours
• Free use of the park's own facilities such as the swimming pool, bowling, pedal boats and sloops for you and your family at the Parc Maasresidence Thorn location
• Discount of up to 50% on the rental price of holiday homes
• 25 vacation days based on a full-time contract (38 hours)
• Recreation Pension Fund
• Annual contract with the prospect of permanent employment, including a 1-month probationary period

Please respond by mail at hr@bungalow.net Attn: Karin Scholing.

Apply:

Dutch speaking Social Media Specialist (Remote role)

Department:

Marketing

Job Description:

Everyone knows there is an algorithm at work behind the puppy pictures and sunny beaches of Facebook and Instagram. But not everyone knows how to manipulate it. Do you? Can you influence the influencers?
This is a job in which you need to be our brand and know our customers. Social media, to you, is an elegant combination of genuine human connection, nestled upon cold, hard strategy. Your words will carry weight in our marketing team, our venues, and our social media outlets. It is therefore essential that you know our company inside out, so that you may align our web presence with our marketing strategies.
Make a challenge look easy. Join our team!

Job Responsibilities:

• Design social media strategies to achieve marketing targets together with the marketing team
• Manage, create and publish original, high quality content
• Administer all company social media accounts ensuring up-to-date content
• Liaise with writers to ensure content is informative and appealing
• Create visuals in Canva and Capcut
• Collaborate with marketing team to create social ‘buzz’ regarding new product launches
• Facilitate client-company communication (respond to queries, get and manage reviews)
• Prepare weekly and monthly reports on engagement and ROI
• Monitor SEO and user engagement and suggest content optimization
• Communicate and collaborate with influencers via social media to create a strong network
• Collaborate with the marketing team to integrate and maintain a cohesive social media strategy
• Organize social media contests
• Stay up-to-date with new digital technologies and social media best practices
• Collaborate with other members of the marketing team on cross-channel campaigns
• Communicate proactively with peers and managers on plans, progress, and challenges

Requirements:

• Proven work experience as a Social media specialist or Social media manager
• Hands on experience using social media for brand awareness
• Understanding of SEO and web traffic metrics
• An ability to identify target audience preferences and build content to meet them
• Familiarity with design principles
• Excellent time management and organizational skill
• Good written and verbal communication skills
• Positive, empathetic, driven, collaborative, flexible, and confident
• Creative and good aesthetic skills
• Ability to work independently while also functioning and contributing as part of a team
• Flexible and willing to travel – able to visit our parks from time to time to create content and gather useful information.

Apply:

What we offer

Generous vacation: 24 days/year

Vacation money

Employee discount for booking at Bungalow.Net

Coffee/tea corner

Employee development program & cross-training

Team Bonding Events & Retreats

Targu Mures (RO)

Customer Service Specialist - Dutch Language

Department:

Customer Service

Job Description:

We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Apply:

Data Entry Clerk - Country Manager Assistant

Department:

Customer Service

Job Description:

A modern business’s success relies on data. That’s why data entry is such a significant part of Bungalow.Net’s operations. Will you help us stay relevant in the new, data-driven world of hospitality? We are looking for a Data Entry Operator to support our Country Managers with clerical duties, ranging from data compilation to integrity verification. Our ideal candidate is someone who feels right at home in the digital domain, has a keen eye for detail, and knows how to leverage data for optimal business growth.
Why join us?
Vibrant Work Environment: Be part of a social and dynamic team that values collaboration and innovation.
Career Growth: Enjoy ample opportunities for personal and professional development.
Competitive Compensation: Receive a competitive salary and benefits package.
Impact: Make a difference in a company that values your contribution to our data-driven success.
Are you ready to play a crucial role in keeping us at the forefront of this dynamic, data-driven world?

Job Responsibilities:

Prepare and compile data entries with precision.
Verify and log data receipts accurately.
Transcribe source data into required electronic formats.
Perform high-volume data entry using Word, Excel, databases, and other software.
Ensure data integrity by comparing it to source documents.
Review data for errors and resolve discrepancies promptly.
Organize and file data systematically.
Protect confidential customer information.
Preserve data through regular backups.
Retrieve data from databases or electronic filing systems.
Handle additional tasks as needed to support the team.

Requirements:

Attention to Detail: Exhibit meticulous accuracy in all tasks.
Multitasking: Effectively manage multiple tasks simultaneously.
Communication: Strong written and verbal communication skills.
Accuracy: Perform repetitive tasks with a high degree of accuracy.
Independence: Work comfortably with minimal supervision.
Proficiency: Excellent knowledge of MS Office, especially Excel and Word.
People Skills: Strong interpersonal and communication abilities.
Organization: Exceptional organizational and multitasking abilities.
Problem-Solving: Demonstrate excellent problem-solving skills.
Team Player: Fast learner with a positive, empathetic, driven, collaborative, flexible, and confident attitude.

Apply:

What we offer

Generous vacation: 26 days/year

Food tickets

Private life & medical insurance

Employee development program & cross-training

Flexible schedule

Employee discount for booking at Bungalow.Net

Team Bonding Events & Retreats

Company library

Office massage

Coffee/tea corner

Tuition reimbursement

Fruits day

Bungalow.Net Holidays (Vosselaar, BE)

Customer Service Specialist - Dutch

Department:

Customer Service

Job Description:

We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Apply:

What we offer

Generous vacation: 20 days/year

Vacation money

Employee discount for booking at Bungalow.Net

Coffee/tea corner

Employee development program & cross-training

Team Bonding Events & Retreats

Humphrey’s Thorn restaurant (NL)