Careers at Bungalow.Net

Why work with us

 

   Working at Bungalow.net, goes far beyond just simply having a job. We like to believe that our company is our second home, and our team our second family. By working at our company, you have new interesting opportunities to pursue your curiosity, desires and of course, if you love to travel, this is the ideal place for you. It is very important for us to offer everyone a welcoming, friendly and relaxing work environment, so that each employee reaches their full potential.

   Bungalow.net has been created around the idea of making a change in the world. Our company promotes trips in holiday parks where you can enjoy the peace and quiet, experiencing true nature along the way. We always put the environment first, in order to be able to enjoy life and travel as long and as much as possible. For this exact reason we have chosen to join a tree planting campaign and we encourage everyone to do the same.

   Join us! Together we can make a change.

Vacancies

Targu Mures (RO)

Front Desk Representative

Department:

FrontOffice

Job Description:

Good news ! We are hiring ! We are seeking motivated candidates to fill the Front Desk Representative position in our young and hardworking team. You should be a quick learner, organized and able to multitask. Also outgoing, friendly, proactive attitude counts a lot for us.

You should also be comfortable communicating directly with our customers.

So if you are ready for a new adventure please contact us.

Job Responsibilities:

• The receptionist works alone or with several colleagues on rotating shifts. Shifts are agreed together with the team at the beginning of the month. 
• Work close with the customer service team and offer them support
• Answer all incoming calls and redirect them or keep messages
• Change the availability for our properties by adding blockades in the company system
• Enter prices according with our commissions
• Adjust and add bookings in our system.
• Organize and archive documents
• Check the mailbox everyday and share the envelope with the right person
• Assist new applicants who come into the building to apply for positions, including providing them coffee, pens or Wi-Fi password
• At the end of the day check the building and update our security company.

Requirements:

• Flexible schedule - work in shifts
• Proven experience as front desk representative, agent or relevant position
• Familiarity with office machines (. printer)
• Knowledge of office management
• Proficient in English (oral and written)
• Excellent knowledge of MS Office (especially Excel and Word)
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Problem-solving skills
• Customer service orientation
• Fast learner
• Team player
• Positive, empathetic, driven, collaborative, flexible, and confident


What We Offer:
• Generous vacation of 26 days per year
• Food tickets/ gift vouchers
• Private life and medical insurance
• Employee development program and cross-training
• Flexible schedule to accommodate work-life balance
• Employee discounts for bookings at our company
• Team bonding events and retreats
• Company library
• 400 Eur/Year Sport Subscription
• Office massage
• Coffee/tea corner
• Opportunities for personal and career development.

Apply:

Customer Service Specialist - Dutch Language

Department:

Customer Service

Job Description:

We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Apply:

Data Entry Clerk - Country Manager Assistant

Department:

Customer Service

Job Description:

We are looking for a highly skilled and self-motivated Data Entry Operator to undertake all data entry and clerical duties from our Country Managers in our Targu Mures office. The ideal candidate has a friendly, easy-going, and proactive attitude, is a quick learner, is organized and is able to multitask. You should also be very attentive to detail and able to perform repetitive tasks. We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.

Job Responsibilities:

Prepares, compiles, and sorts documents for data entry.
Verifies and logs receipt of data.
Transcribes source data into the required electronic format.
Performs high-volume data entry using word processing, spreadsheet, database, or other computer software.
Verifies integrity of data by comparing it to source documents.
Reviews data for errors, missing pages, or missing information and resolves any discrepancies.
Maintains a filing system and protects confidential customer information.
Performs regular backups to ensure data preservation.
Responds to requests to retrieve data from the database or electronic filing system.
Maintains a satisfactory level of quality and productivity per department standards.
Completes additional assigned tasks as required.

Requirements:

Excellent attention to detail
Ability to multitask effectively
Strong written and verbal communication skills
Ability to perform repetitive tasks with a high degree of accuracy
Comfortable working independently with minimal supervision
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Fast learner
Team player
Positive, empathetic, driven, collaborative, flexible, and confident

Apply:

Junior Social Media Specialist

Department:

Marketing

Job Description:

Are you ready to embark on an exciting journey in the world of digital marketing? Do you have a passion for social media, for creating engaging content that captivates audiences? We're on the hunt for a talented Junior Social Media Specialist to join our team and play a important role in shaping our brand's online presence.
Picture this: You're not just another brick in the wall; you're the architect of our brand's online persona. Your mission? To become the heartbeat of our company, translating our values and vision into captivating content that stops thumbs mid-scroll.
But it's not just about likes and follows – it's about creating genuine content that turn casual observers into loyal advocates.
Think you've got what it takes to turn heads and steal hearts in the digital realm? Then step up to the challenge and join our team of marketing maestros.

Job Responsibilities:

• Craft captivating social media strategies alongside our professional marketing team, guiding our brand to the heights
• Be the creative force behind our social media channels, creating and sharing original, eye-catching content that resonates with our audience
• Take charge of our social media presence, ensuring our platforms are always buzzing with fresh and engaging updates.
• Collaborate closely with our talented writers to craft content that informs, entertains, and is appealing.
• Let your creativity shine as you design stunning visuals using tools like Canva, Capcut adding an extra layer of flair to our social media posts.
• Dive into the data to track our social media performance, delivering insightful reports on engagement and return on investment.
• Keep a close eye on SEO and user engagement trends, offering valuable insights to optimize our content strategy for maximum impact.
• Build and nurture relationships with influencers, leveraging their reach to expand our brand's presence across social media.
• Work hand-in-hand with our marketing team on cross-channel campaigns that leave a lasting impression.
• Spice things up with exciting social media contests that keep our audience engaged and eager for more.
• Stay at the forefront of digital trends and social media best practices, always ready to bring fresh ideas and innovation to the table.
• Keep the lines of communication open, proactively sharing your plans, progress, and challenges with your peers and managers.

Requirements:

• Proven work experience as a Social Media Specialist is a plus
• Hands on experience using social media for brand awareness is desirable
• Understanding of SEO and web traffic metrics
• An ability to identify target audience preferences and build content to meet them
• Familiarity with design principles
• Excellent time management and organizational skill
• Good written and verbal communication skills
• Positive, empathetic, driven, collaborative, flexible, and confident
• Creative and good aesthetic skills
• Ability to work independently while also functioning and contributing as part of a team

Apply:

What we offer

Generous vacation: 26 days/year

Food tickets

Private life & medical insurance

Employee development program & cross-training

Flexible schedule

Employee discount for booking at Bungalow.Net

Team Bonding Events & Retreats

Company library

Office massage

Coffee/tea corner

Tuition reimbursement

Fruits day

Bungalow.Net Holidays (Vosselaar, BE)

Customer Service Specialist - Dutch Language

Department:

Customer Service

Job Description:

We are looking for a Customer Support Specialist to assist our customers with reservations and problems when using our platform and services.
Customer service specialists provide a positive brand experience for existing and potential customers Treating customers with respect is a top concern for a customer service specialist.
Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding our service users through features and functionalities. To be successful in this role, you should be an excellent communicator who is able to earn our clients’ trust. Being familiar with LiveChat software is a plus.
We are looking for someone excited to learn and grow as a member of a hardworking and supportive team.

Job Responsibilities:

• Respond to customer queries in a timely and accurate way, via phone, email or chat
• Identify customer needs and help customers use specific features
• Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
• Update our internal databases with information about technical issues and useful discussions with customers
• Monitor customer complaints on social media and reach out to provide assistance
• Share feature requests and effective workarounds with team members
• Inform customers about new features and functionalities
• Follow up with customers to ensure their technical issues are resolved
• Gather customer feedback and share with our Product, Sales and Marketing teams
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Requirements:

• Fluency in English
• Fluency in Dutch(required language)
• Experience as a Customer Support Specialist or similar CS role is a plus
• Positive, empathetic, driven, collaborative, flexible, and confident
• Familiarity with tourism industry is a plus
• Experience using LiveChat software and remote support tools is a plus
• Excellent communication and problem-solving skills
• Patience when handling tough cases
• Good verbal and written communication skills
• Attention to details
• Customer orientation and ability to adapt/respond to different types of characters
• Ability to multi-task, prioritize, and manage time effectively

Apply:

What we offer

Generous vacation: 20 days/year

Vacation money

Employee discount for booking at Bungalow.Net

Coffee/tea corner

Employee development program & cross-training

Team Bonding Events & Retreats

Parc Maasresidence Thorn (NL)

Rental manager

Department:

Management

Job Description:

Are you an enthusiastic and driven manager with experience in the rental industry? Do you have an affinity with recreation and hospitality? Then we are looking for you!

Job Responsibilities:

Functieomschrijving:

Als Manager verhuur op ons park ben je verantwoordelijk voor het efficiënt en klantgericht beheren van onze verhuuractiviteiten. Je leidt een team van verhuurmedewerkers en zorgt ervoor dat onze gasten een onvergetelijke ervaring beleven op ons vakantiepark.

Verantwoordelijkheden:
• Beheren en optimaliseren van de verhuur van fietsen, e-choppers, boten en Beach faciliteiten.
• Aansturen, motiveren en trainen van het verhuurteam.
• Wordt verantwoordelijk voor het opzetten van een Formule 1 Racecenter
• Zorgen voor een soepele operationele workflow en het handhaven van kwaliteitsnormen.
• Ontwikkelen en implementeren van verhuurstrategieën om de omzet te verhogen.
• Bewaken van de voorraadniveaus en het onderhoud van de verhuurapparatuur.
• Actief bijdragen aan een positieve gastervaring door uitstekende klantenservice te bieden.
Profiel:
• Minimaal een afgeronde MBO-opleiding, bij voorkeur in de richting van toerisme, recreatie of hospitality.
• Aantoonbare ervaring in een leidinggevende rol, bij voorkeur in de verhuurbranche of de recreatiesector.
• Uitstekende communicatie- en organisatorische vaardigheden.
• Flexibel, stressbestendig en in staat om goed te presteren in een dynamische omgeving.
• Commercieel inzicht en een hands-on mentaliteit.
• Kennis van relevante wet- en regelgeving met betrekking tot verhuuractiviteiten is een pré.

Requirements:

Wat kunnen wij je bieden?
Wij bieden een uitdagende functie binnen een dynamische en gastvrije omgeving, waarin je de ruimte krijgt om jezelf te ontwikkelen en bij te dragen aan het succes van ons vakantiepark.



  • Salaris tussen de €2.366 - 3.357 € per maand bij een fulltime dienstverband (38 uur per week), afhankelijk van ervaring en capaciteit.

  • 8% vakantiegeld

  • 25 vakantiedagen bij een fulltime dienstverband

  • 32 tot 38 contracturen

  • Flexibele werktijden

  • De mogelijkheid om door te groeien binnen ons bedrijf

  • Een dynamische werkomgeving met leuke collega’s.

  • Mogelijkheden voor persoonlijke en professionele ontwikkeling

  • Leuke kortingen en extra voordelen als gratis zwemmen en bowlen voor het gezin en kortingen op de huur van vakantiewoningen.


Herken jij jezelf in dit profiel en ben je klaar voor deze uitdaging?


Stuur dan je CV en motivatiebrief naar r.griffith@parcmaasresidencethorn.nl.


We kijken ernaar uit om van je te horen!

Apply:

All-round assistant for Parc Maasresidence Thorn

Department:

Maintenance

Job Description:

Are you looking for a challenging and versatile job in a beautiful environment?
Parc Maasresidence Thorn is looking for an enthusiastic All-round Assistant to strengthen our team during the high season!

Job Responsibilities:

Verantwoordelijkheden

Als Allround Hulpkracht ben je een belangrijk onderdeel van ons team en draag je bij aan een onvergetelijk verblijf voor onze gasten. Je zult verschillende taken uitvoeren, variërend van het helpen bij het zwembad, het strand, assisteren bij de verhuur van sloepen, fietsen en ons gloednieuwe E-Sim Racecenter. Daarnaast bied je ondersteuning bij diverse operationele taken op het vakantiepark en verwelkom je gasten met een glimlach.

Functie voorwaarden

Flexibel inzetbaar, bereid om ook in de weekenden en op feestdagen te werken.

Teamspeler met een proactieve en hands-on mentaliteit.

Klantvriendelijk en communicatief vaardig, met een servicegerichte instelling.

Affiniteit met recreatie en gastvrijheid is een pré.

Requirements:

Wat kunnen wij je bieden?

Een uitdagende en afwisselende baan in een prachtige omgeving, waar geen dag hetzelfde is.

Een gezellig team van collega's en een informele werksfeer.

Zeer goed all-in salaris (je vakantiegeld en vakantieopbouw zijn inclusief en worden meteen uitbetaald!

16 jaar: 8,00 per uur

17 jaar: 9,50 per uur

18 jaar: 11,00 per uur

19 jaar: 13,00 per uur

20 jaar: 14,50 per uur

21 jaar: 15,86 per uur

Mogelijkheden voor persoonlijke ontwikkeling en doorgroeimogelijkheden binnen het bedrijf.

Leuke kortingen en extra voordelen, zoals gratis gebruik van het zwembad, bowlen en gebruik van het Racecenter

Wil jij deel uitmaken van ons team en bijdragen aan een onvergetelijke vakantie-ervaring voor onze gasten? Stuur dan snel een bericht naar r.griffith@parcmaasresidencethorn.nl

We kijken uit naar je sollicitatie!

Apply:

What we offer

Generous vacation: 24 days/year

Vacation money

Employee discount for booking at Bungalow.Net

Coffee/tea corner

Employee development program & cross-training

Team Bonding Events & Retreats

Humphrey’s Thorn restaurant (NL)